Frequently Asked Questions

On January 1, 2018, the City of Shaker Heights closed its Health Department and joined the Cuyahoga County Board of Health (CCBH). The services offered through the County are identical to those formerly offered by the City except for blood pressure screenings.

The decision to close was made because of State of Ohio requirements that all city health departments become accredited by 2020. Achieving accreditation would have required substantial additional resources and reorganization. Please email CAO Jeri Chaikin or call at 216-491-1421 if you have any questions.

Please contact the CCBH at 216-201-2000 to learn how to obtain health services, including those available at the County’s new Eastside clinic at South Pointe Hospital, 20000 Harvard Avenue in Warrensville Heights.

Visit the Cuyahoga County Board of Health's website or call the CCBH at 216-201-2000 to learn how to obtain health services, including those available at the County's Eastside clinic at South Pointe Hospital, 20000 Harvard Road in Warrensville Heights. Services are also available at CCBH's main office (5550 Venture Drive, Parma, OH 44130) or at the Lyndhurst Community Center (1341 Parkview Drive
Lyndhurst, OH 44124).

Shaker residents who need certified copies of birth or death records should contact the City of Cleveland Vital Statistics Office at 601 Lakeside Avenue, Cleveland, Ohio 44114 or call at 216-664-2317.

Yes. Please view our Food Distribution calendar for upcoming events in and near Shaker Heights. In addition, there are three Little Free Pantries within City limits. These are located at:

• Plymouth Church and Heights Christian Church, 2860 Coventry Rd. — LFP is located in the parking lot.
• Eastview United Church of Christ, 17300 Van Aken Blvd. — LFP is behind the church, off Winslow Rd.
• Christ Episcopal Church, 3445 Warrensville Center Rd. — LFP is behind church.

Little Free Pantries also accept donations. Donated items should be non-perishable (canned or jarred goods, dry goods etc.). Please leave your donation inside the LFP. 

The City provides a variety of services for seniors, including transportation. Click here to learn more.

In addition, residents can dial 2-1-1 from their phone to reach United Way of Greater Cleveland. Counselors are available to help seniors (and their families) connect with state and local services they may be eligible for.