In the wake of the severe storm that passed through our region on Tuesday, Aug. 6, we know that many Shaker residents are still without power. We understand this is extremely frustrating. First Energy reports they have crews working around the clock in 16-hour shifts to make repairs as quickly and safely as possible. To learn more about First Energy’s storm response, go to https://outages-oh.firstenergycorp.com/?address=44120
Safety Reminders
- Please report power outages to First Energy by calling 888-544-4877; texting OUT to 544487; or visiting https://www.firstenergycorp.com/fehome.html
- Stay away from downed power lines and call 911
- Residents experiencing power outage and who are at risk of health consequences should call 911. Paramedics from the Shaker Heights Fire Department will evaluate their needs
- Please check on the wellbeing of elderly neighbors, relatives and friends
Candles should never be left unattended or near anything that can catch fire, such as curtains, furniture, or mattresses. Use flashlights, not candles, if possible. FEMA candle warnings.
Free Ice
First Energy is offering free ice through participating Giant Eagle stores, the closest of which are in Maple Heights and South Euclid. Customers without power may pick up one bag of ice and two gallons of water free of charge. No ID required. List of participating stores.
Spoiled Food
We understand you may have food that is spoiling and you may not want to wait until your next refuse collection day to dispose of it. Public Works is now accepting spoiled food at the Public Works Service Center, 15600 Chagrin Boulevard, between 8:00am and 3:15pm through Wednesday, August 14.
Device Charging
Thornton Park has WiFi and a limited number of free charging boxes and outlets in the building lobby. Residents are welcome to cool off, charge up, and connect to WIFI there. Hours vary. Check this link: https://www.shakerheightsoh.gov/281/Ice-Arena
Our colleagues at the Shaker Heights Public Library invite residents without power to stop by and charge devices at either branch. Computers are available, too, on a first-come, first-served basis.
Main Library Hours
Monday-Thursday 9:00 am to 9:00 pm
Friday & Saturday 9:00 am to 5:30 pm
Sunday 1:00 pm to 5:00 pm
Bertram Woods Branch Hours
Monday 1:00 pm to 9:00 pm
Tuesday 9:00 am to 5:30 pm
Wednesday 1:00 pm to 9:00 pm
Thursday, Friday & Saturday 9:00 am to 5:30 pm
Sunday Closed
Thank you for your patience as Public Works crews continue removing brush and broken limbs, and as First Energy crews continue to restore power in our region.