Accreditation

The Shaker Heights Police Department is accredited by The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®). It was the first agency in Cuyahoga County to be nationally accredited and has met the standards for CALEA accreditation since 1989. Approximately four percent of all law enforcement agencies in the United States are CALEA accredited.

What is Accreditation?

The CALEA Accreditation program provides public safety agencies with an opportunity to voluntarily meet an established set of professional standards, which require:

• Comprehensive and uniform written directives that clearly define authority, performance and responsibilities
• Reports and analyses to make fact-based and informed management decisions.
• Preparedness to address natural or man-made critical incidents.
• Community relationship building and maintenance.
• Independent review by subject matter experts.
• Continuous pursuit of excellence through annual reviews and other assessment measures.

Earning the CALEA accreditation seal is the mark of professional excellence.

Have Feedback About SHPD?

Residents are invited to share their thoughts and experiences with the Shaker Heights Police Department. Comments are anonymous and help support our ongoing accreditation process.

Access the portal here: http://cimrs2.calea.org/665